Used Microsoft Surface Laptop 5, Multi-Touch 13.5-inch, 12th Gen Intel Core i7 16GB RAM LPDDR5X 256GB SSD Windows 10 Pro - Matte Black

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Please take care of these conditions before you make some return and request exchange or refund:

• No return, exchange or refund requests will be entertained without original invoice.
• Either you are looking for an exchange or return; the returned product must be in its original condition, not used, not opened (original seals intact and not broken) and should be in same condition when it was sold.
• The buyer should contact manufacturer directly in case of any defect with a brand new item.
• We will exchange the item in case the received item is defective but out of warranty.
• There will be 15% restocking fee in case the buyer doesn’t accept exchange and request refund.
• The actual shipping and handling cost will be deducted from refund amount in addition to restocking fee even in case of free shipping offered while placing the order.