Used Microsoft Surface Laptop 5, 12th Gen Intel Core i7 Evo Platform, 15-inches Display, 16GB RAM, 512GB SSD, Touch Screen, Windows 11, Platinum

Thanks for shopping at amtradez.com.
Please take care of these conditions before you make some return and request exchange or refund:

• No return, exchange or refund requests will be entertained without original invoice.
• Either you are looking for an exchange or return; the returned product must be in its original condition, not used, not opened (original seals intact and not broken) and should be in same condition when it was sold.
• The buyer should contact manufacturer directly in case of any defect with a brand new item.
• We will exchange the item in case the received item is defective but out of warranty.
• There will be 15% restocking fee in case the buyer doesn’t accept exchange and request refund.
• The actual shipping and handling cost will be deducted from refund amount in addition to restocking fee even in case of free shipping offered while placing the order.